Legal & Policy
All policies apply to DataBridgedev, registered at 417566, Nr. 47, Bălnaca, Romania.
Privacy Policy
1. Data Controller. DataBridgedev, registered at 417566, Nr. 47, Bălnaca, Romania, is the data controller responsible for the processing of personal data collected through this website. Contact: [email protected].
2. Data We Collect. We collect only the personal data you voluntarily provide through our contact forms: your full name, email address, and the content of your message. We do not collect sensitive personal data, financial information, or any data beyond what is strictly necessary to respond to your inquiry.
3. Purpose of Processing. Your data is processed solely for the purpose of responding to your inquiry, providing requested service information, and managing our business relationship. We do not use your data for automated decision-making or profiling.
4. Legal Basis. The processing of your data is based on Article 6(1)(b) of the GDPR — the processing is necessary for the performance of a contract or pre-contractual measures taken at your request.
5. Data Retention. Personal data is retained for a maximum of 24 months from the date of last communication. Data is securely deleted upon expiration of the retention period or upon your request for erasure.
6. Data Sharing. We do not sell, rent, or share your personal data with third parties. Data may be processed by hosting infrastructure providers operating within the European Economic Area (EEA) under standard data processing agreements.
7. Your Rights. Under the GDPR, you have the right to: access your personal data, rectify inaccurate data, request erasure ("right to be forgotten"), restrict processing, data portability, and object to processing. To exercise these rights, contact [email protected].
8. International Transfers. All data processing occurs within the EEA. Should data be transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.
9. Data Security. We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS 1.3), access controls, and regular security assessments.
10. CCPA Compliance. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
Terms of Service
1. Service Agreement. By engaging DataBridgedev for data engineering, API development, or related technical services, you agree to these Terms of Service. All engagements are governed by a written statement of work (SOW) or service agreement specifying scope, deliverables, timelines, and pricing.
2. Scope of Work. DataBridgedev provides specialized data engineering and web API development services, including but not limited to: data pipeline architecture, storage system design, RESTful API development, ETL workflow orchestration, and data warehouse design. Each engagement is scoped individually.
3. Payment Terms. Payment schedules are defined in each individual SOW. Standard terms require 50% upfront deposit upon project initiation, with the remaining 50% due upon delivery and acceptance of the agreed deliverables. All prices are quoted in USD or EUR as specified in the SOW.
4. Intellectual Property. Upon full payment, all custom code, configurations, and documentation developed specifically for the client under the SOW are transferred to the client's ownership. DataBridgedev retains ownership of pre-existing tools, frameworks, and general methodologies used in service delivery.
5. Confidentiality. Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives the termination of the service agreement for a period of 24 months.
6. Limitation of Liability. DataBridgedev's total liability under any engagement shall not exceed the total fees paid by the client for that specific engagement. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or data loss resulting from third-party service failures.
7. Warranty. DataBridgedev warrants that all deliverables will conform to the specifications defined in the applicable SOW for a period of 30 days following delivery. Warranty claims must be submitted in writing within this period.
8. Termination. Either party may terminate an engagement with 14 days' written notice. Upon termination, the client is responsible for payment of all work completed up to the termination date. Deposits are non-refundable once work has commenced.
9. Governing Law. These terms are governed by the laws of Romania. Any disputes shall be resolved through the competent courts of Cluj-Napoca, Romania.
Refund Policy
1. General Policy. DataBridgedev operates on a project-based pricing model. Refund eligibility is determined by the stage of project completion and the terms specified in the applicable statement of work (SOW).
2. Pre-Project Cancellation. If you cancel an engagement before any work has commenced, you are entitled to a full refund of the deposit within 14 business days of the cancellation request. Cancellation must be submitted in writing to [email protected].
3. In-Progress Cancellation. If you cancel an engagement after work has commenced, no refund is issued for the deposit. However, if the cancellation occurs before the midpoint of the agreed timeline, a prorated refund of the remaining balance (the portion not yet invoiced) will be calculated based on completed deliverables. Completed work remains the client's property upon payment.
4. Deliverable Disputes. If a delivered work product does not conform to the specifications defined in the SOW, you must notify DataBridgedev in writing within 14 days of delivery. We will remedy the non-conforming deliverable within 10 business days at no additional cost. If we are unable to remedy the deliverable to the agreed specifications, a full refund of the fees paid for that specific deliverable will be issued.
5. Non-Refundable Items. The following are non-refundable: (a) deposits once work has commenced, (b) third-party licensing fees or infrastructure costs incurred on behalf of the client, (c) completed and accepted deliverables, and (d) consulting or advisory sessions that have been conducted.
6. Refund Processing. Approved refunds are processed within 14 business days via the original payment method. You will receive written confirmation of the refund, including the amount and expected processing date.
7. Contact. To request a refund or discuss a billing dispute, contact [email protected] with your project reference number and a description of the issue.